PRIVACY POLICY

Privacy Poilcy:

Privacy Policy for [WASHEO LAUNDRY]

This Privacy Policy outlines the policies and procedures regarding the collection, use, and protection of the information provided by users ("User" or "you") of [https://washeosa.com/] . By using our Site, you agree to the terms and conditions outlined in this policy.

Collection of Personal Information

* Information We Collect:

    * When you register an account, place an order, or engage in other activities on our Site, we may collect personal information, including but not limited to your name, email address, shipping address, and payment details.

* Use of Personal Information:

    * We use the collected information for order processing, communication, and to improve our services. Your information is kept confidential and is not shared with third parties, except as outlined in this Privacy Policy.

Account Deletion and Data Preservation

* Account Deletion:

    * You have the right to delete your account at any time. To do so, please contact our customer support or use the account deletion option in your account settings.

[https://washeosa.com/myaccount]

* Data Preservation Period:

    * Upon account deletion, your customer data, including profile information, previous orders, and saved addresses, will be preserved for a period of 30 days.

* Permanently Deletion After 30 Days:

    * After the 30-day preservation period, your customer data will be permanently deleted from our systems. This includes any backup copies.

Security Measures

* Data Security:

    * We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

Changes to this Privacy Policy

* Policy Updates:

    * We reserve the right to update or change this Privacy Policy at any time. Any modifications will be effective immediately upon posting on the Site.

Contact Us

If you have any questions about this Privacy Policy or your dealings with our Site, please contact us at [https://washeosa.com/].

This Privacy Policy was last updated on [20/12/2023].

Terms of Use of the Service:

Please choose or write a note about the presence of stains on the clothes so that we can remove them, noting that there are stains that are impossible to remove, especially if they are washed.

If the customer is not convinced of the cleanliness of the piece, Washio is fully prepared to re-clean it for free.

Tormented and moldy clothes will be returned without cleaning.

The customer has the right to object to the type of service and the number of pieces mentioned in the invoice sent to him within two days, and he has no right to object after that.

Washio is not responsible for the loss or damage of clothes or carpets that have not been received by their owners for a period exceeding a month.

Washio bears the responsibility of compensating the customer for the lost or damaged piece with us, up to a maximum of ten times the value of washing the piece, regardless of its original value or age.

Washio bears the responsibility of compensating the customer for the lost or damaged carpet with us, up to a maximum of five times the value of washing the piece, regardless of its original value or age.

Washio is not responsible for the contents of the clothes, whether paper money, coins, pens, cufflinks, keys, cards, etc.